Authentication for chatbots
Connect securely with customers, improve user experience
Enable secure personalization of chatbot ‘chats’ for experiences customers love.
As chatbots become an increasingly important channel for customer service and interaction, security and user experience are a priority. Customers expect tailored experiences – but asking them to identify themselves with a username and password is disruptive and can make them vulnerable to cyber attacks like phishing.
Implement easy-to-use, passwordless biometric strong authentication to prevent phishing and theft of user credentials
Enable your chatbot secure access to CRM, loyalty programs and more to provide personalized customer experiences
Streamline user authentication using fingerprint or facial biometrics instead of passwords